Resume

Profile

I’m a passionate and self-motivated engineer with hands-on experience in IoT, embedded systems, and software development. I bring strong problem-solving skills, solid technical knowledge, and a focus on high-quality results. I adapt quickly, work well both independently and in teams, and use data to improve system performance. My background in customer service has strengthened my communication skills, helping me explain technical ideas clearly and stay calm under pressure.

Experience

IoT Engineer Python

Sensorfact | June 2023 - Present | Utrecht, Netherlands

- Developed and improved software on embedded Linux for industrial IoT devices.
- Integrated diverse sensors with cloud-based ingestion services, enabling real-time energy data collection and insights.
- Worked with wireless communication protocols and sensor technologies to expand the sensor portfolio.
- Designed and implemented systems for remote monitoring, configuration, and over-the-air (OTA) updates of IoT devices to support fleet growth.
- Developed and maintained tools for troubleshooting and monitoring sensor and gateway performance. - Participated in end-to-end product development—from initial research and customer pilots to large-scale deployment.
- Designed and implemented tools to automate and streamline customer support processes, as well as sensor and gateway issue resolution.
- Applied best practices in CI/CD, Docker, version control, and automated testing to ensure code quality and team efficiency.
- Participated in code reviews and provided constructive feedback to team members, fostering a culture of continuous improvement. - Supported operations teams by automating onboarding processes and improving installation workflows for a better customer experience. - Documented processes and created user guides to facilitate knowledge sharing within the team.
- Collaborated with cross-functional teams, including product managers and data scientists, to deliver scalable, user-friendly IoT solutions.

Software Developer

Summa Systems | October 2021 - June 2023 | Weert, Limburg, Netherlands

- Developed and maintained features for a data-driven LED lighting control system, improving precision and performance.
- Collected and processed sensor data from smart lighting devices to support real-time system adjustments.
- Built, tested, and debugged internal software tools for data collection and ETL (Extract, Transform, Load) processes.
- Used technologies like MQTT and Docker to deploy Python-based applications and cloud services.
- Implemented and managed the Jenkins server to support CI/CD workflows and improve deployment efficiency.
- Consumed and combined data from diverse external sources via REST APIs to enrich system capabilities and insights.
- Designed and implemented a web-based dashboard for real-time monitoring and control of smart lighting systems. - Collaborated with cross-functional teams to ensure seamless integration of software components and hardware systems.

Customer Service Representative S24h

Mercedes-Benz Customer Assistance Center | May 2020 - October 2021 | Maastricht, Netherlands

- Assisted customers with roadside emergencies.
- Managed service requests and coordinated with dealerships.

Customer Service Representative - Adobe

Teleperformance | August 2019 - May 2020 | Maastricht, Netherlands

- Provided technical support for Adobe products.
- Assisted customers with troubleshooting and product inquiries.

Junior Analyst Programmer (AS400 / DB2 / RPGLE)

CLAI Group | March 2016 - August 2019 | Santiago de Chile

- Development of transactional services applications on IBM iSeries AS400 platforms.
- Development of WebService applications on IBM iSeries AS400 platforms.
- Manage the message protocols ISO8583, TLV, HOST2 and among others.
- Participate in the development of systems of diverse complexity, performing requirements analysis, logical designs and executing programming tasks in ILE RPG, Free RPG, RPG III.
- Preparation of Design Documents.
- Participation and coordination of follow-up meetings for production incidents.
- Identification and resolution of bugs.
- Development, maintenance, and optimization of applications in CLLE, ILE RPG, Free RPG, RPG III.
- Management and queries in DB2 databases (SQL and QRY) in iSeries As400 environments.
- Processes with embedded SQL.
- Monitoring and production reports of productive applications.

Education

Master's Degree in Visual Analytics and Big Data

International University of La Rioja (UNIR) (2020 - 2021)

Bachelor's Degree in Mechatronics Engineering

Universidad Autónoma de Occidente (2005 - 2012)

Certifications

Languages

🇪🇸 Spanish (Native)
🇬🇧 English (Professional Working)
🇳🇱 Dutch (Elementary)